Financial Policy

Patient Billing

We are in-network with almost all insurance companies. For a full list of insurance companies we are in-network with please click on the Insurance Information link to your left. We emphasize we are in-network and not just participating. There has been a confusing statement used in the dental field, “participating with your dental insurance”. When you are in-network with an insurance company you have contracted fees that are used to determine costs at your dental office. Participating is NOT the same as being in-network although in-network providers do participate. Always ask your dental provider if they are in-network with your dental insurance or call your insurance company directly for the best answers.

Co-payments are the amount an insured person is expected to pay at the time of treatment.  For your convenience, we make each patient aware before their scheduled treatment appointment if any co-payments are due. We accept all major credit cards, CareCredit, exact Cash. WE NO LONGER ACCEPT PERSONAL CHECKS. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. Do not ask us for a payment plan option at the time of service, you will most likely be rescheduled till you have the funds available. If you are in need of other arrangements, we participate with a program called CareCredit, you can apply prior to your appointment at CareCredit.com and bring with you to your appointment your 16 digit account number. If you have questions regarding your account, please contact us at Columbus Office Phone Number 614-488-3333. 

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. if there is a balance due after the insurance pays, you will be asked to pay that balance within 30 days.

The crown or restorative work at your general dentist needs to be done within 4 weeks and is a separate cost from the endodontic treatment at our office.   To find out the restorative costs, contact your general dentist.

If you are the same day, emergency patient, we may not have time to check your insurance co-pay prior to you walking in our door. If this occurs we may ask for a 50% estimated co-pay at the time of treatment. Most insurance companies will respond within four to six weeks with payments or questions. 

Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. You can make a payment on your account by calling our office or mailing in a payment.